Ordering Online
Peruse website and add items to cart
If you can’t locate something easily or want to see which products have “lavender” in them, use the SEARCH option (located just under the CONTACT button, top right of the website)
To view cart contents, click “Cart” (top right corner)
Click “checkout” once ready.
Step 1 Email Address:
add email address for order confirmation and status
you can opt into our Newsletter *we do not sell our email list and you can opt out at any time!
creating an account at step 5 will make checkout in the future quicker
Step 2 Delivery Methods:
Choose Shipping (charges will be added at the next step) or Soap Shack Porch Pickup (no charge)
Step 3 Additional Information:
tell us how we can best communicate with you
if any or all of your order is a gift - let us know…gift-wrapping is complimentary! *Please specify which items are grouped together - this will help ensure we package it right!
did you want us to include a short note with your order - include it here
any other comments or notes can be added
if you chose “Soap Shack Porch Pickup” - when would you like to pick your order?
Step 4 Payment:
add credit card or Apple Pay information - secure and encrypted
add billing address
Step 5 Review & Purchase:
you can check the box to create an account to make your next visit/checkout faster
review your order and click “PURCHASE” to complete transaction
After completion:
you will receive an email confirmation of your order - PLEASE check your junk/spam folder
once your order is available for pickup or being shipped you will receive an automatic email with pickup or tracking information
if you chose TEXT as your preferred method of communication, you will receive a confirmation text
If picking up your order:
you must confirm when you’re coming as I’m not always working in the shop or at home
please park in front of the garage, NOT in front of the Soap Shack
your order will be on the Soap Shack porch with your name on it, at the time you confirmed
if there is ANY snow on the ground, TEXT me at 604-751-0079 when you arrive, stay in your vehicle and I will run your order out to you
if you prefer to stay in your vehicle and have me run your order out to you, please TEXT me at 604-751-0079 when you arrive.
Emailing Orders
Email your order, including sizing or packaging options OR take a screenshot of your cart and email that
I will send you an invoice that is payable online with credit card or via E-transfer or cash or debit/credit at the Soap Shack
if you want to pay in person, we will arrange a time that suits both of us
Payment Options
Online: credit cards, Apple Pay
Email: credit cards, e-transfer, cash, debit/credit at the Soap Shack